A note of thanks for helping with my roof leak. I can’t tell you what a help and comfort it was to leave the problem in your hands as I left town.
Not only now but over these many years you and your people have dealt with me in a very professional, competent and trustworthy way.
Thank you and congratulations on your special anniversary and best wishes for your continued Success.
On April 27, 1998, your company removed the old roof from our residence and installed a complete new roof.
We are very satisfied with the results. The choice of Elk Prestique 1A 30 year composition shingle in Aspen White was excellent. From tear-off to installation of the new shingles was about nine hours. Your crews were very efficient and professional. They completely removed all debris.
We are very satisfied as the result of selecting your company. From your intial proposal to finished roof, we could not have been more pleased.
I am truly delighted to have had such a positive re-roofing experience with Auburn Roofing that justifies the writing of this letter in recognition of your company’s outstanding performance.
As you know, my roof was in desperate need of replacement and given the “reputation” of roofers I was not looking forward to this project. However, your professional and sincere approach to understanding my needs and thoroughly explaining the options has convinced me there are still companies with integrity in the roofing business.
Every aspect of the job, including tear-off, gutter removal and installation and the roofing system re-placement went as committed in your proposal.
In addition, your crew was a delight to work with! Specifically Marc Plumb, Tony Garner and Trevor Garner worked extremely hard and appeared very experienced and knowledgeable about the products they were installing. They took great care in keeping the grounds clean and neat and were very courteous as well. I am happy to report not a single flower or plant was damaged during the entire process.
Please feel free to use this letter as a reference for potential customers. My experience with Auburn Roofing was first class!
